Privacy Policy

Last updated: January 15, 2026

1. Introduction

The Northumberland Landscape Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Fill out contact forms
• Use our calculators
• Submit partner inquiries

This information may include:

• Name
• Email address
• Phone number
• Location/address
• Project details

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and requests
• Respond to your inquiries and contact form submissions
• Connect you with landscaping professionals (when requested)
• Improve our website and services
• Analyze usage patterns and trends
• Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party vendors who provide services on our behalf, such as:

• Website hosting
• Analytics services
• Email delivery

4.2 Professional Partners

When you submit partner inquiries or contact forms, we may share your contact information with:

• Landscaping contractors
• Hardscaping professionals
• Nurseries and garden centers

We only share information when you explicitly submit inquiries through our forms.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve user experience
• Deliver relevant content

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for certain uses
• File a complaint with the Privacy Commissioner

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@northumberlandlandscapehub.ca
• Phone: (289) 203-4444
• Address: Northumberland County, Ontario, Canada